Which form of communication is NOT typically utilized in a hotel establishment?

Prepare for the WJEC Hospitality and Catering Test with engaging quizzes featuring flashcards and multiple-choice questions. Each question comes with hints and detailed explanations to ensure your readiness for the exam!

In the context of a hotel establishment, communication is essential for effective operations and guest service. Verbal communication is commonly used among staff for immediate interaction, such as during briefings or direct guest inquiries. Written communication is also prevalent, including emails, memos, and signage, which helps in providing clear instructions and information. ICT communication, which encompasses various technologies such as emails, online booking systems, and customer relationship management software, plays a significant role in modern hotel operations for coordinating services and enhancing guest experiences.

Telepathic communication, however, is not a recognized or practical form of communication within any professional setting, including hotels. It lacks the foundation of established practices and technologies that facilitate effective interpersonal exchanges. As such, it is neither utilized nor effective in relaying important information about guest services, bookings, or staff coordination. This makes it clear why this option stands out as the one that does not fit within the standard modes of communication employed in a hotel environment.

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